What's the Quality
In Decathlon we pay particular attention on every single decision in the product life, from offer to customer service, especially for safety and satisfaction which are at the heart of our roles in Quality.
We are “Risk enlighteners, solution co-builders”.
The aim of this strategy is to support all the different entities inside Decathlon (production, retail, design, country, city,…) to define the best Quality Management System they need in order to cover the risks that have been enlightened. Let’s start our journey towards Safety & Satisfaction of our users and customers.